Sales Training
I loved this article Karl. We dress to impress and in business situations we also talk in a befitting manner. I wouldn’t talk to a prospect like I would to a close friend, therefore why should communication via email be any different.
With all communication, emails included, there can be shifts in language depending on the nature of the conversation. I tend to always let the nature (and language type) of the conversation be dictated by the client in that I don’t presume to get over familiar unless the client first is comfortable with using that kind of language.
Dome Man?…
On most days, I have my assistant read my blog posts before I post them, to make sure there aren’t any typos or incorrect spellings. But I still post errors in my blog. A friend found three of them last week and kindly let me know. That’s not good, a…
Great article, Karl! Thank you. Sometimes I wonder if I’m too “professional” when I write, because of those who abbreviate and refuse to proofread what they type. But I feel my clients deserve for me to take them seriously. Then again, it has always depended on how our relationship is and what the letter or email is about. I let the client determine what type of conversation we will have, depending on their comfort level.
Karl, this is a very good post about a subject that is being addressed on a regular basis in businesses across the globe. Everyone using e-mail should spell words correctly and put together sentences that form paragraphs. That doesn’t mean the words have to be fancy or the thoughts profound. Thanks for shedding light on the topic. See if my latest articles are consistent with my beliefs at http://www.salesandmarketingloudmouth.com
Nesh, Renee,
Thank you for your kind words. Yes we have to strike a balance these days between the audience and the communication style.
Tim,
I absolutely loved your post on the misuse of expressions, an instant classic!
Hello,nice post. What template are you using?joe
Hello Wow what a fantastic article about Business Casual! Your keen insight into Business Casual is informative and creative. I look forward to reading other articles you have. Thanks.
nice and funny post
You are so right. Writing is so underated these days. People have no respect for the written word. Whilst people become big executives, they rely on their secretaries to write everything that is important, it´s shameful. Keep the good articles coming!
‘When it comes to e-mail, and letters, and quick notes, your words in print are the equivalent to how you are dressed in your prospect’s mind’s eye.’ Great metaphor! Perfectly shows what it’s all about. And perfectly speaks to a mind that doesn’t know how to match words with people, ocassion, forms of writing.
I’ve heard recently words of a popular lingust that the Internet has also a good impact on communication – after the centuries of written word we have alsmost forgot how to do this, and the internet is saving our written language.
Also the one that is used in the marketing!
Ugh, this is SO true. An organization I’m involved with recently printed and sent out a mailer with a paragraph of text that had obviously not been proof-read by a second party before it was approved. It’s embarrassing to think of what many peoples’ reactions to the horrible grammar and spelling mistakes must have been…
Well, isn’t the standard trick to trumpet the main benefits in a succinct and involving way?
People are bombarded with drivel these days. Gotta hook ‘em fast!
I like the expression of the man standing with this funny stuff in the picture above. This is totally funny and I can’t stop laughing at it.
We spend so much time in sales training these days, but what about taking some writing classes? This is a very logical question which everyone should know about.
Karl, this is a very good post about a subject that is being addressed on a regular basis in businesses across the globe. Everyone using e-mail should spell words correctly and put together sentences that form paragraphs.
Names and email addresses are required (email addresses aren't displayed), url's are optional.
Comments may contain the following xhtml tags:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>