Sales Training

More great stuff from Mr. Inside Sales

Posted on January 25, 2009 by Karl Goldfield.
Categories: Sales Process, Sales Training.

A while ago, I referred a great book from Mike Brooks, Mr. Inside Sales. Now I wanted to share some wisdom from his 5 CD set and recommend that any dialer with the blues heed his sage wisdom.

If you’re struggling right now, ask yourself: “Would you want someone to catch your current attitude?”

If not, then take it from Mike – be aggressive, be positive, and expect things to turn around as they will. And in the meantime, don’t let your prospect’s attitude affect you – rather, concentrate on infecting them with your “Can Do” attitude. You’ll both be better off for it!

So start today – script out a positive response to the common negative attitudes you’ll run into this week. Practice being positive on each call, and learn and develop a recession-proof attitude!

For more specific sales training, invest in yourself and your team by purchasing Mike’s 5-CD Series: “How To Double Your Income Selling Over the Phone.” Visit his website for more information:

www.MrInsideSales.com

(I get nothing for this, as I am not an affiliate. I just like Mike’s attitude.)




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9 comments.

Trackback on January 25th, 2009.

More great stuff from Mr. Inside Sales | sales training blog – startup sales mentor…

A can do attitude!…

Comment on January 26th, 2009.

Those are profound words for a time like this and people should take heed – “be aggressive, be positive, and expect things to turn around as they will.” If it is to be, it is up to me is something I heard many moons ago. For more great insights on how to improve sales and attitude, visit REMOVED – with hundreds of experts and thousands of resources, this is the fastest growing social networking site for sales professionals on the planet! Oh, it is independent too, so it is promoting all sales experts around the world. Take a look.

Comment on January 26th, 2009.

I think that your are right on! Having a crappy attitude gets you no where. It is sooooo hard sometimes to change your attitude when all you are hearing is “NO”. I’m going to pick up the cd and check it out for myself. Also I love it if you would give me your feed back on my personal blog at http://www.quicksalestips.com.. Keep up the good work.

Comment on January 26th, 2009.

Karl,
I haven’t read the book or listened to the cds but I hear you on the attitude tip.

I know it’s funny for many folks to think that just changing your attitude can make a big difference in sales – but it’s all about that isn’t it!

The mindset in itself isn’t enough though. Reading all the Napoleon Hill in the world won’t ‘make the sale’ – though understanding his principles do help.

The biggest challenge I find many sales students have is understanding what the prospect really wants – their desires, their problems and then figuring out how to overcome them or help them to find a solution.

I’ve always found it best to forget pushing the hard sale – start by talking to the prospect, provide them with valuable information and then get a reading on what they are thinking.

That way when you get into your sales spiel you can run through it like a checklist and address each of their concerns or desires.

Just listening – really just listening can be incredibly powerful. It’s a shame so many feel the need to blather on and on without listening to their dear customers.

Cheers,
Mike

Comment on February 4th, 2009.

It’s even more important these days to have a can do attitude. The recession may have been caused by real estate value crashes, but the lack of positive attitudes is what keeps the recession going. So I say, the more attitudes like those found in Mike’s 5-CD Series the better.

Comment on February 10th, 2009.

This is so timely right now, and you’re right about having that right attitude even if the person you’re selling to is all negative. My Dad is in sales and lately he’s been doing the very thing you talk about here. He wrote out a bunch of negative phrases and attitudes he runs into and gave them to me and my Mom so he can practice his talk “on us” and practice his ways of dealing with the bad attitudes we act out for him. Pretty neat. I’m going to pass this post on to him.

Comment on February 16th, 2009.

Changing the attitude can definitely bring a change in the business.

Comment on April 23rd, 2009.

Could you recommend any specific resources, books, or other blogs on this specific NLP topic?

Comment on May 7th, 2009.

Check out Colin Wilsons site http://firstborder.com

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